Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to timelesstressesnyc@gmail.com.
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- Return, Exchange & Shipping Policy
Return, Exchange & Shipping Policy
No, we do not accept returns or exchanges on any hair products. All sales are final.
For any questions or concerns, please contact us at timelesstressesnyc.com.
Once your order has been shipped, a tracking number will be sent to the email address provided at checkout. You can use this tracking number to monitor the status of your shipment.
Yes, same-day pick-up is available daily for all items. However, purchases must still be made online before pick-up.
We respect your privacy. Your personal information will never be sold, exchanged, transferred, or shared with any third party without your consent, except for the purpose of fulfilling your order.
The email address you provide during checkout will only be used to send updates regarding your order.
We accept the following payment methods:
• All major credit cards
• PayPal
• Affirm, Afterpay, Klarna (Buy Now, Pay Later options)
• Exact cash (for in-person purchases)
